Terms and Conditions

Last updated: May 31, 2025

By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Company Identification Company Name: Crea2go.co Email: ventes@crea2go.co Address: Longueuil, QC, Canada
2. Liability

We are not responsible for errors in files supplied by the customer, nor for indirect losses (e.g., loss of income, missed opportunities). Our liability is limited to the amount paid for the order concerned.
3. Intellectual Property

You declare that you have the necessary rights to the logos or visuals supplied. We only use these files to manufacture your products and never re-use them without your written consent.
4. Modification of Conditions

We reserve the right to change these conditions at any time. The conditions in force at the time of the order will apply.
🔒 Privacy Policy

1. Information Gathering

We collect only the data necessary for the proper performance of our services:

Last name, first name, company

Billing and delivery address

Email address, telephone number

Logo files or visuals for printing

2. Use of Data

Your data will only be used for:

Processing your orders

Communicating with you

Improving our services

They are never resold or shared with third parties for commercial purposes.
3. Data Security

We use secure protocols (SSL, secure servers) to protect your personal information. Access is restricted to authorized employees.
4. Data Retention

Order-related data is kept for 5 years for tax and after-sales service purposes. You may request their deletion at any time, except in the event of a legal obligation to the contrary.
5. User Rights (GDPR / CCPA)

In accordance with data protection laws (GDPR, CCPA), you have the following rights:

Right of access

Right of rectification

Right to be forgotten

Right to object

Right to portability

You can exercise these rights by writing to us at ventes@crea2go.co.
6. Cookies

We use cookies to improve the user experience and track site performance. You can manage your preferences in your browser settings.
7. Contact

If you have any questions about our privacy policy:

📧 ventes@crea2go.co